EMERGE OS
Everything your clinic runs on, in one system.
More than an EMR. A unified system for care, workflows and insight, built for Canadian healthcare.
New clinical note generated
Emerge AI just generated a clinical note for the visit of @Paul Miller (#00014)
Incoming fax filed
Referral letter matched to @Rachel Green (#00155)
ReferralsNew Lab Result Available
New lab result available for patient Paul Miller
Lab ResultsModules
One platform, every part built to work with the rest.
Scheduling and shifts
A colour-coded calendar for every provider, with advanced scheduling rules, waitlists, recurring visits and multi-provider coverage.
Online booking
Patients book through the EMERGE App or your own web booking page. You control availability and pre-payment policies.
Virtual care
Unlimited, PHIPA-compliant video visits, including group telehealth. Verified in Ontario.
Charting and clinical notes
Structured charting, templates and pre-sets, longitudinal records and unlimited document storage.
Intake and custom forms
Send intake, custom and referral forms before the visit. Answers flow into the chart.
Referral management
Inbound and outbound referrals end to end, with one-click referral booking links for faster patient access.
OHIP billing
From encounter to submission: fee code logic, billing presets, claims submission, tracking and reconciliation.
e-Fax
High-volume inbound and outbound fax inside the platform, with AI-assisted routing to the right chart.
CareCollab
An inter-clinic communication channel with document assignment, notes and a personal to-do list.
EMERGE Payments
Private-pay billing and online booking pre-payment, without another tool.
Prescriptions and requisitions
Integrated prescription workflows with clinical context, and requisitions prepared for your review.
Reminders and patient documents
Unlimited appointment reminders and secure document sharing with patients.
Lab results
Integrated with major labs such as Dynacare. Results that still arrive by fax are scanned automatically by EMERGE Intelligence.
Drug interactions
Interaction checking with alert levels you can customize, so the warnings you see are the ones you want.
Smart Recalls
Track patients by condition, medication or visit frequency, including for preventive care billing bonuses.
Outreach
Automated outreach campaigns built from conditions, audiences or the recall worklist.
Reporting
Start from standard report templates, tailor the columns and filters, and save your own versions.
Security Center
Manage security policies and access rules, and review alerts and audit logs from one screen.
Roles and permissions
Role-based access for physicians, staff and admins, with control over charts, billing and schedules.
Integrations
Google Calendar today; API access on Enterprise.
See it at work.
The whole patient on one screen
Flags, care plan, AI summaries and health card validation, before you walk into the room.
Dr. Lydia Bennett sent a note
@Paul Miller (#00014) please call patient
Health Card Expiring Soon
@Rachel Green (#00155) expires on 2026-09-25
One inbox for the whole clinic
Labs, faxes, staff notes and reminders in one place. Any of them becomes a to-do in a click.
Share with the patient in one click
Prescriptions, requisitions, letters and care plans go securely to the patient’s EMERGE App, straight from the chart. No printing, no scanning.
Virtual care room
The whole visit, in one room.
Video, the patient’s chart, the care plan summary, notes, prescriptions, requisitions, forms and referrals, all in the same window. Start the call, do the visit and finish the appointment without opening another screen. PHIPA compliant, and an Ontario Health verified virtual visit solution.
Clinical note
Cough for 5 days, worse at night. No fever.
Mild bilateral wheeze. Adjust inhaler, follow up in 2 weeks.
Sample data for illustration
OHIP billing
From the visit to paid.
Claims are created from the encounter, submitted in a batch and tracked until the money arrives. You always know what is pending, what is paid and what needs a second look.
| Patient | Doctor | Service date | Expected | Paid | Status |
|---|---|---|---|---|---|
| Hannah Whitfield | Dr. Lydia Bennett | Sep 8 · 2:45 PM | $134.25 | $134.25 | Paid |
| Marcus Oyelaran | Dr. Robert McIntosh | Sep 8 · 2:30 PM | $194.75 | $0.00$194.75 | SubmittingPaid |
| Priya Raman | Dr. Lydia Bennett | Sep 8 · 2:15 PM | $101.00 | $101.00 | Paid |
| Tomasz Kowal | Dr. Robert McIntosh | Sep 8 · 2:00 PM | $62.65 | $0.00 | Saved |
| Elena Duarte | Dr. Lily Thomson | Sep 8 · 1:45 PM | $139.25 | $0.00 | Submitting |
| Owen Fraser | Dr. Lily Thomson | Sep 8 · 1:30 PM | $77.20 | $0.00 | Rejected H123 |
| Mei Lin Zhou | Dr. Lydia Bennett | Sep 8 · 1:15 PM | $194.75 | $194.75 | Paid |
Sample data for illustration
Nothing goes unbilled
Appointments that have not been billed yet sit in their own list, so revenue does not slip through.
Rejections come with a reason
Anything that needs attention is flagged with its code, ready to fix and resubmit.
Reconciled for you
Remittance advice is matched against your claims, so you can see what was paid and what was not.
Private pay too
Private billing, aged receivables and patient statements live beside OHIP.
Proactive care
Care that does not wait for the next visit.
Know who is overdue, reach them without adding work, and watch the numbers that matter move.
| Patient | Recall rule | Days overdue | Last contact | |
|---|---|---|---|---|
| Amelia Hart | Breast Cancer Screening | 832 | Outreach sent | DraftContacted |
| Daniel Okoye | Chronic Asthma | 214 | Left message | Draft |
| Sofia Marchetti | Diabetes follow-up | 96 | — | |
| Liam Tran | Chronic Asthma | 0 | — |
Smart Recalls and Outreach
Track patients by condition, medication or visit frequency, so preventive care and the billing bonuses tied to it are not missed. Then turn the worklist into an outreach campaign, built from conditions, audiences or recall rules, that runs on its own.
| Element | Dec 1 | Mar 1 | Apr 20 | Sep 8 | Trend |
|---|---|---|---|---|---|
| HbA1c | 8.4 %Manual | 7.8 %Manual | 6.8 %Lab feed | 7.2 %Lab doc | |
| LDL-C | + Add | + Add | 3.59 mmol/LLab feed | 3.18 mmol/LLab doc | |
| eGFR | + Add | + Add | 97Lab feed | 108Lab doc | |
| Urine ACR | + Add | 1.2Lab feed | + Add | 3.8 mg/mmolLab doc |
Every value shows its source. Open the original in one click.
Flowsheets that update themselves
EMERGE is integrated with major labs such as Dynacare, so results land straight in the flowsheet. Results that still arrive by fax are scanned automatically by EMERGE Intelligence, and every value shows where it came from.
Who it is for
Built for how you practise.
Physicians and medical practices
A physician-grade EMR built around real clinical workflows, with OHIP billing included.
Allied health and multidisciplinary teams
Charting, CareCollab, payments and forms, purpose-built for allied care.
Virtual-first practitioners
Booking, video visits and reminders on a light plan.
Multi-site organizations
Custom workflows, white-label options, API access and onsite onboarding.
Onboarding
Switching is easier than you think.
Free data import
We bring your records over from your current system.
Setup done with you
Custom account setup calls, physician-led onboarding and virtual training.
Real support
Email, chat and phone, with a dedicated account manager on Medical Intelligence.
No lock-in
Month-to-month on every plan. No long-term commitment.
See your clinic running on EMERGE.
A personalized, free 45-minute tour with our team.